Shipping & Returns

We aim to despatch all orders received before 12 noon on the same day, with delivery within 48 hours to the UK mainland. Orders made after this time will be processed the next working day.

Once an order has been received and processed no further items can be added. If you wish to order further items please go ahead and place a new order.

For Northern Ireland, offshore and International orders we aim to deliver between 3 and 5 business days.

It is your responsibility to provide us with full and correct delivery address details. We cannot be held liable for non delivered orders if incorrect address details were provided upon order.

All packages returned to us as undelivered will be refunded, excluding the delivery cost.

If after five business days you have not received your order, you must contact us using the www.cominocouture.com/contactus form.

Shipping Costs – UK MAINLAND

ORDER VALUE COST DELIVERY SERVICE
Next working day (deliveries between 9am - 6pm) £6.00

Tracked with text notification

Shipping Next working day guaranteed PRE 10am £17.50

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Saturday Delivery - anytime 9am - 5pm £17.50

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Shipping Costs – Europe and International

DESTINATION Tracked Shipping Price DELIVERY SERVICE - Gift Wrapped Ungift wrapped and untracked
Netherlands, France, Germany, Austria, Denmark, Italy, Portugal, Spain, Sweden , Belgium, Luxemburg, Finland, Estonia, Croatia, Slovenia £16.00 Tracked

 

£6.99

Channel Isles and UK Offshore Islands £18.75

Tracked

 £9.65

Northern Ireland £12.95

Tracked  

 £7.00

DUBAI £35.00

Tracked  

 £15.00

INDIA £20.00

Tracked  

 £9.60

Southern Ireland £22.50 Tracked £12.00
USA & Canada £35.00 Tracked £12.00
Cyprus £40.00 Tracked £15.00
Malta £25.00 Tracked £15.00
New Zealand, Hong Kong, Singapore, Austraila £35.00 Tracked £18.00
All other countries Please enquire Tracked n/A
Shipping costs for Europe and International are for up to 3 items.
For orders larger than 3 items please enquire first.

Comino Couture insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered If you purchase untracked then at this point responsibility for your purchased goods passes to you.

 

All shipping costs include duty paid at country of delivery excludling orders to China that have a higher value of a 1000 yen.

Comino Couture cannot be held liable for any changes to Government Customs Duty Laws.

All orders will be processed on normal business days.

Returns & Exchanges

Please email returns@cominocouture.com and send your item(s) back to us within 14 days of receiving your order. Please ensure the tags have not been removed, garment has not been worn or damaged.

If the security tags are removed we won't be able to accept the return.

After goods are received, quality checked your refund will be credited to the original payment method

Please note that refunds can take up to 10 working days to show on your account due to varying processing times between payment providers.

To ensure we are offering the best quality all garments are checked by the Quality Department before despatching so you will not receive a faulty garment.

PLEASE NOTE 📝 WE DO NOT ACCEPT RETURNS ON ANY SALE ITEMS HOWEVER WE CAN PROVIDE AN EXCHANGE OR STORE CREDIT THAT IS VALID FOR 1 YEAR